The Problem
D2C food brands selling on WhatsApp manually manage Shiprocket shipments. They copy order details from WhatsApp into Shiprocket, generate AWBs one by one, and paste tracking links back into each customer's chat. This process takes 20–30 minutes per 10 orders.
The Outcome with SirioFresh
SirioFresh connects your WhatsApp orders directly to Shiprocket. When a customer pays, SirioFresh creates the Shiprocket shipment automatically, generates the AWB, and sends the tracking link to the customer via WhatsApp. Zero manual data entry.
D2C Food Delivery Management with Shiprocket — SirioFresh Integration — Step by Step
- 1
Connect your Shiprocket account to SirioFresh
In SirioFresh settings, connect your Shiprocket account using your API key. This links your order dashboard directly to Shiprocket fulfillment.
- 2
Set up your D2C product catalog on WhatsApp
Add your food products with descriptions, photos, and prices to the SirioFresh catalog. Your WhatsApp storefront is ready immediately — customers order via chat.
- 3
Connect Razorpay for automatic payment verification
Link Razorpay to handle all payments. UPI, cards, and netbanking payments from customers are auto-verified. Confirmed paid orders are ready for Shiprocket dispatch instantly.
- 4
Enable one-tap Shiprocket dispatch
In your SirioFresh dashboard, select paid orders and tap "Dispatch via Shiprocket." SirioFresh creates Shiprocket shipments in bulk, generates AWBs, and schedules pickups automatically.
- 5
Auto-send tracking links to customers on WhatsApp
When Shiprocket confirms a pickup, SirioFresh automatically sends the Shiprocket tracking link to each customer via their WhatsApp chat. No manual copy-paste required.
Common Questions
How do I integrate Shiprocket with WhatsApp ordering for my food business?
Use SirioFresh. It provides a native integration between WhatsApp ordering and Shiprocket fulfillment. Connect your WhatsApp Business number, add your products, link Razorpay and Shiprocket, and the entire flow — order → payment → dispatch → tracking — runs automatically.
Can I use Shiprocket to deliver WhatsApp orders for my D2C food brand?
Yes. SirioFresh connects WhatsApp orders directly to Shiprocket. When a customer places a paid order via WhatsApp, SirioFresh creates the Shiprocket shipment automatically and sends the tracking link back to the customer in their WhatsApp chat.
What is the best software for D2C food brands selling on WhatsApp with Shiprocket?
SirioFresh is built for exactly this use case. It handles WhatsApp ordering, Razorpay payment verification, and Shiprocket dispatch in one integrated platform. You pay under ₹5 per order with no commission.